You can redeem your personal voucher code under "mode of payment & dispatch" (step 3). Please make sure to type in all numerals and letters including hyphens. The voucher will be redeemed by clicking the "continue" button and then is displayed at the final step of your order (step 4: "check & send order").
|Important information regarding the use of
As a rule all vouchers are shopping or value vouchers, which can only be redeemed in connection with a corresponding order (also via phone or in writing).
A cash refund is generally impossible. Only one voucher redeemable per order.