Service
Delivery - fast and reliable

Standard delivery
Ordered goods are shipped within 2-3 days as a standard package by the respective delivery company (provided that the articles are immediately available). Should you be from home, then if delivery is handled by Deutsche Post you will receive written notice and can collect the package yourself in the nearest package center.

Express delivery
Ordered goods are shipped via DHL-Express. This shipment option enables a very fast, secure and reliable delivery of your goods.
For orders received on a workday before 12.00 noon delivery is usually effected within 24 hours within Europe and within 48 hours to all other countries. For orders received on the weekend or a public holiday delivery is usually effected on the second resp. third following workday.
Should you be from home, there will be two further attempts at delivery. After that you will receive written notice and can collect the package yourself in the nearest package center.

Important notice: For express delivery it is necessary to tell us your phone number when ordering (consultation with DHL for further delivery attempts).

If contrary to expectations not all ordered articles are available for immediate shipment, then we will contact you via email or phone before delivery is made.